Tag: field research

  • Baking is to Design Process as The Simpsons are to Research Observations

    At work we’ve been out in the field researching with users. I’ve talked before about research before on here. Again it’s a topic in government and I can’t share details. But this time, from a design process perspective I’ve played the Second Chair role – take care of everything (finding the place, confirming anything with the…

  • Design research: sorting your shoe walking from your talk talking

    We’re currently doing field research for a pretty cool project and client – it’s government so I can’t share too much. But it’s government that potentially touches everyone and they effectively want that touch to be a gentle shoulder pat, not a punch (even though the current design represents more of a wave from the…