Tag: PARF Research
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Principals talking about Service Design Practice and Research
Here are the co-author Principal Wendy Cave, Dep-Principal Sophie Bissell, and me, talking with South Aussie Principal, Adam Wilson about the Research. It’s a snappy summary and Adam has been an enthusiastic and discerning peer throughout the research. Love his work 😉 “Check out this episode where Mel Edwards, Wendy Cave and Sophie Bissell speak…
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“We know it’s complex, but I haven’t read something that describes the complexity in such detail” The value of Service Design Research
The release of research I worked on over 2022 applying a service lens to primary school principal’s and how they run a school (i.e. a complex organisation) has given me pause for reflection on the power of service design research. The quote in the title comes from a member of both Australian and International Principal…
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”The best ideas emerge when very different perspectives meet.” – Applying a service lens to Primary School Principals in Australia and NZ
Excited to finally share the fruits of my 2022 Service Design labour. For the past year I have been lead researcher and PM on a study into Primary School Principals and whether applying a service lens might be useful in supporting how they run schools. The research: Supporting Primary School Principals to Manage Complexity in…